Privacy Policy

At IBN e ALI Perfumes, we value your privacy and take all necessary measures to protect your personal information. This Privacy Policy explains how we collect, store, use, and safeguard your data when you visit our website or purchase from our online store. By accessing our website or buying our products, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect

We collect certain types of data to enhance your shopping experience and improve our services.

1.1 Personal Information

We may collect the following personal details:

• Contact Details: Your name, email address, phone number, and shipping/billing address when you place an order, subscribe to newsletters, or contact us.
• Payment Information: Securely processed payment details (credit/debit card information and billing address) via trusted payment gateways.

1.2 Non-Personal Information

To improve our website and customer experience, we may collect:

• Browsing Data: IP address, browser type, device information, and visited web pages.
• Cookies & Tracking: Cookies help us remember your preferences and show relevant content.

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2. How We Use Your Information

We use your information to improve our services and provide a seamless shopping experience.

2.1 Order Processing

• Your personal and payment details are used to securely complete transactions, process payments, and provide order confirmations.
• We use your contact information to ship your order and send important updates.

2.2 Service Improvement

• We analyze browsing behavior and customer preferences to enhance website usability and improve product recommendations.
• Data helps us optimize the shopping experience and display relevant promotions.

2.3 Marketing Communications

With your consent, we may use your contact information to:

• Send promotions, exclusive discounts, and product updates.
• Inform you about new arrivals and special offers.
  You can unsubscribe from these communications at any time.

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3. Sharing Your Information

We do not sell your personal data. However, in some cases, sharing may be necessary.

3.1 Third-Party Service Providers

• Order Fulfillment & Payment Processing: We share necessary details with trusted partners for order delivery and secure transactions.
• Data Security: Service providers are obligated to keep your information safe.

3.2 Legal Compliance

We may disclose your information if required by law, such as responding to legal requests or preventing fraud.

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4. Security of Your Information

We implement industry-standard security measures to protect your data.

4.1 Encryption & Data Protection

• Secure Transactions: Payment and personal data are encrypted using SSL technology.
• Trusted Payment Gateways: Financial transactions comply with strict security standards.

4.2 Security Limitations

While we take every precaution, no internet transmission is 100% secure. We advise keeping your passwords and account details confidential.

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5. Your Rights & Choices

You have control over your personal information.

5.1 Access & Updates

• Review & Update: You may request access to your data or update incorrect information.

5.2 Opt-Out Options

• Marketing Emails: Unsubscribe at any time using the link in our emails or by contacting us.
• Data Processing: You can request limitations on how we use your data.

5.3 Cookie Preferences

You may disable cookies in your browser settings, but this may affect certain website functionalities.

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6. Children’s Privacy

We do not knowingly collect data from children under the age of 13. If we become aware of such data collection, we will delete it.

Parents or guardians may contact us if they suspect their child’s information has been provided.

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7. Changes to Our Privacy Policy

Our Privacy Policy may be updated from time to time to reflect legal changes or improvements in our practices.

• Policy Updates: Any changes will be posted on our website, with significant updates highlighted.
• Stay Informed: We encourage you to review our policy periodically.

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8. Contact Us

For any questions or concerns about this Privacy Policy or your personal data, please contact us:

📞 Phone: +92 308 4915256
📧 Email: info@ibneali.com.pk

At IBN e ALI Perfumes, we are committed to protecting your privacy and providing a secure and enjoyable shopping experience. Thank you for trusting us! 💙